Features

Everything your front desk stopped having time for.

Recallpatient replaces reminder calls, sticky notes and half-remembered follow-ups with automation that reads straight from the treatment you log.

Scheduling that reads the treatment

Log the treatment type once and the entire follow-up cadence builds itself — no per-patient scheduling.

  • Protocol-based cadences for RCT, braces, scaling, implants and post-op care
  • Multi-sitting plans auto-space themselves across weeks
  • Pre-visit prep reminders matched to the procedure booked

Missed-appointment recovery

A no-show doesn't need a phone call from the front desk — it triggers a warm sequence within minutes.

  • 3-step recovery sequence with a one-tap rebooking link
  • Escalates from WhatsApp to SMS if there's no read receipt
  • Recovered revenue tracked per automation, per week

Medicine & dose reminders

Patients complete the full course they were prescribed, so they actually come back for the review visit.

  • Dose-time nudges for the full length of a prescription
  • Day 3 / day 7 post-op check-ins with a simple reply-to-confirm flow
  • Course completion tracked against the review-visit booking

Patient history dashboard

Every visit, message, reply and rebooking lands on one timeline — nobody has to remember who to call.

  • Full message history per patient, searchable by name or ID
  • Status at a glance: on track, missed, awaiting reply, recovered
  • Outstanding balance shown alongside the next scheduled action

WhatsApp first, SMS fallback

Messages go where patients actually read them, and quietly fall back when WhatsApp isn't available.

  • WhatsApp Business templates approved for clinical use
  • Automatic SMS fallback on non-delivery
  • Delivery and read receipts logged against every automation

Insights that front desks can act on

Weekly send and rebooking trends, channel split and treatment mix — without exporting anything to a spreadsheet.

  • Messages sent and patients rebooked, tracked week over week
  • Channel split between WhatsApp and SMS
  • Treatment mix across your active patient base

Built to be trusted with patient data

Automation only helps if patients and staff can trust it. Security and consent are defaults, not settings you have to remember to turn on.

Consent-first messaging

Opt-outs are honoured instantly, quiet hours are respected, and every template stays clinical — never promotional.

Role-based staff access

Front desk, associate dentists and the clinic owner each see exactly what they need — nothing more.

Encrypted patient data

Phone numbers are masked in the interface and message logs are encrypted at rest.

Walk through it yourself

The demo portal is loaded with a sample dental practice — real follow-up queue, automations and insights, nothing to configure.

Open the demo portal